Shipping policy

Processing time
Orders ship within 1–3 business days (excluding weekends/holidays), unless otherwise stated on the product page.

Shipping method
We primarily ship via USPS with tracking.

Shipping rates
Shipping costs are calculated at checkout based on your location and order weight.

Delivery estimates
Carrier delivery estimates are provided at checkout, but delivery times may vary.

Local delivery (Tahoe area)
We offer local delivery in the Tahoe area when available. Contact us at [your email] before ordering (or select local delivery at checkout if enabled).

Wrong address / returned packages
Please double-check your address. If a package is returned due to an incorrect/incomplete address, the customer is responsible for reshipping costs.

Lost or delayed packages
If tracking shows delivered but you didn’t receive it, contact the carrier first. If you need help, email us and we’ll support you with next steps.